Introducing Our
Unified Communication
Platform

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IVR
CALL CENTER DIALER
CRM
GSM GATEWAY

About us

CQDial is a unified communication application that brings together all the ways people communicate, such as phone calls, emails, instant messaging, video conferencing, and more, into a user-friendly single interface. We understand the critical importance of seamless communication in driving business success. That's why we've developed a comprehensive suite of cutting-edge tools designed to supercharge your outreach efforts and elevate customer interactions to new heights.

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OUR MISSION

Enable businesses with smooth application for calling.
Enhance customer experience with CQDial.
Enhance collaboration and productivity.
To reduces carbon emissions associated with transportation and minimizes the consumption of resources such as paper for printed materials.

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Our Services

AUTOMATIC CALL DISTRIBUTION

Route calls through server to the most suitable agents based on their skill sets for a faster and efficient service experience.

CRM & SMS INTEGRATION

Allowing users to search through call logs and initiate calls directly from the search results.
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WHATSAPP INTEGRATION

Optimizes business-customer communication via the popular messaging platform.
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CLICK TO CALL

Allows agents to initiate phone calls directly by clicking on a designated button or link.
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VOICE BLASTING

Send automated broadcasting of pre-recorded messages to a wide audience for various campaigns.

CALL WHISPER

Allows a supervisor to provide guidance or information to an agent during a live call without the other party hearing.


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